STORE DESIGN REVIEWS

Our Store Design Reviews focus on the design and effectiveness of your physical retail environment. We assess how your store currently performs and offer clear, actionable recommendations to help you fine-tune it so it can perform at its highest level.

Common Challenges We Help Solve

You may have a great product, a strong brand, the store looks good! Yet you might still be facing some of these common issues:

• A fear of stagnation or a sense you've lost some momentum
• Footfall is down
• Sales aren’t climbing like they should
• Poor customer reviews or a low Net Promoter Score
• High staff turnover or low employee engagement
• Online and offline feel like two different worlds
• The  store just doesn’t reflect who you really are as a brand

You’re not alone. And more importantly, you’re not stuck. This is where a Store Design Review can give you some clarity and confidence.

How a Store Design Review Works

STEP ONE: UNDERSTAND
We begin by getting to know your brand, your customers, and your broader business context. Then we visit your store. Sometimes as mystery shoppers, other times alongside your team, to observe the customer experience firsthand. We’re looking for friction points, missed opportunities, and ways to unlock hidden value.

STEP TWO: DEFINE
We analyse what we’ve learned and turn those insights into a clear, strategic direction. This step gives shape to our recommendations, so they’re focused, relevant, and grounded.

STEP THREE: DELIVER
You receive a concise, actionable report outlining:

• What’s working well
• What needs attention
• Where you can push the boundaries to create something truly memorable.

Timelines and Cost

Depending on your needs, the process takes between 4 and 12 weeks.
Whether you’re a solo operator or a national brand, we offer options that flex with your size, speed, and scope. Learn more about our fees here.